Disaster Recovery Manager | Course

Mastering the implementation and management of ICT Disaster Recovery Services.


Disaster Recovery Manager course takes a hands-on approach to implementation of a disaster recovery plan, guided by a case study. Through the methodology proposed by Behaviour, you will learn how to put an IT disaster recovery plan into practice.

Course manual updated to October 2020.


Next GUARANTEED DATES       29-Nov-2021, Live Training   Register now       07-Feb-2022, Live Training   Register now       

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This course is available to be delivered in a classroom and Live-Training model. Live Training brings you the dynamic environment of the classroom, to your desk. Using your computer, you interact with the trainer and the trainees as if you were with them in the classroom. ISO 24762 Disaster Recovery Path This three day intensive course enables the participants to develop the necessary expertise to support an organization in implementing, maintaining and managing an ongoing Information and Communications Technology Disaster Recovery plan.

Training Methodology
This training is based on both theory and practice:
  • Sessions of lectures illustrated with examples based on real cases.
To benefit from the practical exercises, the number of training participants is limited.

  • Disaster Recovery of IT
  • Individuals responsible for disaster recovery of conformity within an organization
  • Members of a disaster recovery team
  • IT disaster recovery consultants
  • Staff implementing or seeking to be involved in a disaster recovery plan.

Participants should understand English as the course documentation is in this language.

Duration (days)
3 days

Learning Objectives
At the end of the course students should be able to:
  • acquire knowledge on the implementation and management of an Information and communication technology (ICT) Disaster recovery approach aligned with ISO 24762 and ISO/IEC 27031.
  • acquire knowledge on the goal, content and correlation between ISO 24762, ISO/IEC 27031, ISO 22301, ISO/IEC 27001, and other disaster recovery and business continuity standards and regulatory frameworks.
  • Master the concepts, approaches, standards and techniques for the implementation and effective management of a Disaster
  • Recovery approach according with the business continuity requirements of an organization.
  • Interpret the requirements of the best practices (ISO 24762, ISO/IEC 27031, ISO 22301, ISO 27001) in the context of an ICT Disaster Recovery approach implementation.
  • Develop the expertise to support an organization to plan, implement, manage, monitor and maintain a Disaster Recovery Plan.
  • Acquire the expertise to advice an organization on Disaster Recovery best practices.
  • Strength personal skills necessary for an ICT Disaster Recovery Professional to act with due professional care.

  1. Introduction to the business continuity (BC) and disaster recovery (DR) concepts; DR planning
    • Course objectives and structure
    • BC and disaster recovery concepts and principles
    • Asset management
    • Business impact analysis
    • Risk assessment
    • Defining BC and DR requirements
    • Identifying Gaps
    • ICT DR strategy planning
    • Organizational structure
    • Information security

  2. DR implementation and operation; Recovery facilities and sites, outsourced services and activation of DR plan
    • Document management
    • Training and education
    • Recovery facilities
    • Outsourced services
    • Recovery sites
    • Response and activation

  3. DR measurement, testing and continual improvement
    • Performance measurement
    • Self-assessment
    • Testing
    • Continual improvement
    • Certification scheme
    • Closing training

  4. Certified Disaster Recovery Manager Exam

  • The Certified Disaster Recovery Manager exam covers the following competence domains:
    • Domain 1: Fundamental concepts and principles of ICT Disaster Recovery
    • Domain 2: Planning for ICT Disaster Recovery
    • Domain 3: Implementation and Operation of an ICT Disaster Recovery framework and plan
    • Domain 4: Monitor, review and continual improve ICT Disaster Recovery Services
  • The Certified Disaster Recovery Manager exam is available in different languages.
  • Duration: 2 hours
  • The exam result is sent via email to the candidate within eight weeks after the examination, being the exam result graduated in qualitative note: "Pass or Fail".
  • In the case of a failure, the result will be accompanied with the list of domains in which you had a mark lower than the passing grade.
If the candidate fails the exam, he is entitled to one free retake within a 12 month period from the initial exam date.

After successfully completing the exam, participants can apply for the credentials: "Certified Provisional IT Disaster Recovery Manager" or "Certified IT Disaster Recovery Manager", depending on their level of experience.
A certificate will be issued to participants who successfully pass the exam and comply with all the other requirements related to the selected credential.
Disaster Recovery Manager program aligned with ISO 17024 standard.

Requirements for Disaster Recovery Manager certification are:
CredentialExamProfessional experienceIT Disaster Recovery experience
Certified Provisional IT Disaster Recovery ManagerCertified IT Disaster Recovery Manager ExamNoneNone
Certified IT Disaster Recovery ManagerCertified IT Disaster Recovery Manager Exam2 years
1 year of f IT Disaster Recovery Manager related work experience
IT Disaster Recovery Manager activities totaling 200 hours

Our experts are consultants and auditors, with several years of experience in the areas of implementation, auditing and training in various international standards.

General Information
  • Training in English language.
  • Course manual in English, containing over 300 pages of information and practical examples.
  • Behaviour Participation certificate of 21 CPD (Continuing Professional Development) credits.
  • Certification Exam in English.
  • Certification Diploma after successful examination and formal process registration. This process has no associated cost.
  • Coffee break in the morning and afternoon (Applies to all training that take place in Behaviour facilities)
  • If the candidate fails the exam, he is entitled to one free retake within a 12 month period from the initial exam date.


Dates and Price

Guaranteed Dates Program
All dates of this course are guaranteed.
At Behaviour, all courses take place regardless of the number of trainees on each course. The concept of setting up classes does not exist in our educational model, which is why all public dates, presented on the website, are guaranteed. So if you're in Portugal or anywhere else in the world, you can prepare your week or your trip, as long as you ensure your registration in the course.

Volume Discounts
For companies, Behaviour offer discounts, between 10% and 40% of the value of training, starting from the registration of the 2nd participant, in the same course and on the same date.
Simulate the prices for the number of participants you want to register to training@behaviour-group.com or contact us via chat.

Hotels and Useful Information
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