Sustainability

Sustainable development is a central pillar of the Behaviour Group strategy and is reflected consistently across all areas of its activity.

The group’s objective is to foster an environment in which growth and investment are fully compatible with sustainability, by promoting ethical responsibility and applying sound business practices grounded in economic efficiency, environmental balance, social responsibility and strong governance.

As an organisational structure, the group seeks to provide an integrated and innovative offering across best practices, management methodologies, management systems and information security. This approach enables not only a continuous response to evolving market needs, but also a contribution to management and governance models that generate long-term value.

The group approaches the future with responsibility and commitment, engaging its people in the construction of a sustainable path through everyday practices guided by transparency, ethics and compliance with the highest standards. These principles shape the group’s governance, business conduct and relationships with customers, partners and suppliers.

The group’s corporate sustainability strategy is aligned with national and international standards, sector-specific regulations and the requirements of its international partners.

This ongoing commitment has been recognised since 2008 through DGERT certification and further reinforced by the implementation of the ISO 9001 Quality Management System in 2013, which also integrates NP 4512 (Training Management Systems) and ISO 10015 (Guidelines for Training Quality).

In the area of professional certification, particular emphasis is placed on alignment with internationally recognised principles for the certification of persons, including the ISO/IEC 17024 standard, as a reference for impartiality, competence, consistency and credibility in certification schemes.

By embedding these principles into governance and decision-making processes, the group ensures a balanced, responsible and sustainable approach to professional development and certification over time, contributing to long-term value for its people, its customers and the wider community.