Training and Certification Area
Business Continuity — Training and Certification
Business Continuity is a critical organisational capability that enables organisations to prepare for disruptions, protect critical activities, respond effectively and recover operations in a controlled and sustainable way. It is not limited to documented plans; it requires analysis, decision-making, operational preparedness, testing, and real recovery capability.
At BEHAVIOUR, this area develops competencies to structure BCMS, prepare organisations for disruptions, conduct impact analyses, manage crises, test capabilities, and align continuity, risk and resilience in an integrated, practical way focused on sustainable operational outcomes.
The purpose of this page is to frame this area, clarify its scope, and help identify the most suitable training according to role, organisational context and intended level of maturity.
Who it is for
- Business continuity and resilience leaders
- Risk managers and GRC professionals
- Managers responsible for critical systems and operations
- Crisis managers and response teams
- Business continuity auditors and consultants
- Professionals involved in planning and recovery
Typical outcomes
- Reduced impact from incidents and disruptions
- Real response and recovery capability
- Faster decision-making in crisis situations
- Tested plans aligned with operations
- Improved organisational resilience
Why Business Continuity is critical
Continuity is an operational capability. The difference lies in preparedness, response and recovery.
Maturity in business continuity is measured by the ability to anticipate disruptions, protect critical activities, respond to crises, and recover operations in a controlled manner. In this area, BEHAVIOUR works on method, decision-making and execution to turn plans into real capability.
Business Continuity Planning and Analysis
Business impact analysis, strategy definition and continuity requirements.
Business Continuity Response and Crisis Management
Structured incident and crisis management focused on decision-making and coordination.
Business Continuity Testing and Improvement
Exercises, testing and continual learning to strengthen resilience.
What Business Continuity covers
This area covers the cycle of preparedness, response and recovery. It integrates practices and requirements defined in standards and best practices such as ISO 22301 — Business continuity management systems —, ISO 22331, and organisational resilience frameworks.
- Business continuity management systems
- Business impact analysis (BIA)
- Risk management applied to continuity
- Response and recovery planning
- Crisis management and decision-making
- Exercises, tests and simulations
- Alignment between continuity, risk and resilience
Business Continuity training courses
Selection of courses available in this area. Each course has its own page with full details.
ISO 22301 Lead Auditor
Methodology and practice for auditing continuity management systems.
Risk Management in Business Continuity
Identification, analysis and treatment of risks affecting critical activities.
ICT Readiness Manager
Preparedness and resilience of information and communication technologies in a continuity context.
BC Exercise Program Lead Manager
Design, delivery and evaluation of continuity and crisis exercises.
BC Crisis Lead Manager
Advanced crisis management focused on leadership, coordination and decision-making.
Available soon
BC Lead Business Impact Analyst
Advanced delivery of business impact analyses.
Available soon
BC Strategist and Planning Lead Manager
Strategic definition and integrated planning of continuity and resilience.
Business Continuity training pathways
This area includes training pathways structured by functional profile, allowing competencies, responsibilities and organisational maturity to be aligned.
Until dedicated pathways for this area are published, BEHAVIOUR can support the definition of the most appropriate learning path for professionals, teams and continuity leaders.
Frequently asked questions about Business Continuity
Brief answers to help in choosing the most suitable training in this area.
What is Business Continuity?
It is the ability to prepare the organisation for disruptions, protect critical activities, respond in a structured way, and recover operations within defined and sustainable criteria.
What is ISO 22301 for?
ISO 22301 provides a framework for implementing, operating, maintaining and improving a BCMS, with a focus on governance, analysis, response, recovery, testing and continual improvement.
What is a BIA and why is it important?
A BIA, or business impact analysis, helps identify critical activities, recovery times, dependencies and disruption impacts, serving as the basis for continuity strategies, priorities and requirements.
What is the difference between Essentials, Foundation, Lead Implementer and Lead Auditor?
Essentials introduces the core concepts. Foundation goes deeper into the system’s requirements and structure. Lead Implementer focuses on implementation and operation. Lead Auditor focuses on the methodology, planning, execution and evaluation of audits of the continuity system.
Does this area help with preparation for crises and recovery?
Yes. One of the objectives of this area is to strengthen the ability to prepare the response, coordinate decisions in crisis situations, recover critical activities, and learn from exercises, incidents and tests.
What role do exercises and tests play in business continuity?
Exercises and tests help validate plans, clarify roles, identify weaknesses, improve coordination, and turn documentation into real operational capability.
Can I request support to define a training pathway for my role or team?
Yes. BEHAVIOUR can support the selection of the most suitable pathway according to role, responsibilities, organisational context and intended level of maturity.
Need help choosing the right course?
We support the decision based on context, role and the organisation’s level of maturity.