Trainees Experience

Learner Experience

What Behaviour learners say

On this page, we bring together testimonials from learners who attended Behaviour courses across different areas and professional contexts. Their experience helps to illustrate how training is perceived, applied and valued in real-life settings.

“The course [ISO 22301 Lead Implementer] provides an overall view of the standard and of the main implementation steps.” Continuous Improvement & Accreditation Officer.

“A good course [ISO 27001 Lead Implementer] which brings knowledge and good practical tips of auditing and information system.” Senior security consultant.

“A well-structured course [ISO 27001 Lead Implementer] very well delivered by the trainer.” Manager.

“[ITIL® Foundation] Excellent methodology for acquiring knowledge to better understand business processes.” Upstream application support

“[The ITIL Foundation course] is well structured, and the manuals are prepared in a clear and objective way, which makes it easy to acquire the knowledge needed to successfully achieve certification.” Network Administrator

“[ISO 28000 Lead Implementer course] delivery perfect. Very ok.” Security Manager at AP Moller Terminals

“Very good course [ISO 28000 Lead Auditor]. Very appreciated.”IT Manager

“A very important course [CISM] for those wishing to pursue a career in information security management.” Security Officer at Blip.

“[ITIL Foundation] Excellent entry point into the world of ITIL.” Networking Administrator

“As we are already 6 months into implementation of our ISMS, this course [ISO 27001 Lead Implementer] was a good opportunity to confirm some asumptions and identify some improvements that we can make.” Information Security Specialist at Nestlé.

“[The ITIL Foundation course] was very useful in strengthening the foundations of management.” IT Technician.

“[The ISO 22301 Lead Implementer course] met the initial expectations.” Head of BCRS consulting at IBM.

“[ISO 22301 Lead Auditor course] delivered at an excellent pace, well led by a trainer with outstanding experience.” Security Consultant and Auditor.

“Introductory course [ISO 27001 Foundation] with good coverage of the proposed topics.” Auditor at Banco de Portugal.

“I really enjoyed the course [ISO 22301 Lead Auditor]; it was clear, highly interactive and every day I felt that I grew professionally.” CISO at Multicert.

”[ISO 22301 Lead Auditor course] Very concise, accurate and to-the-point fully meeting expectations and requirements.” BCM Policy Officer at European Space Agency.

“Good training [ISO 27001 Lead Implementer]/interesting team discussion.” ISMS implementation Lead at Nestlé.

“The course [ISO 22301 Lead Implementer] was well presented by the trainer, and it helps me have knowledge on how to implement business continuity management system.” Datacenter & Business Continuity Manager at Sentel.

“The course [ISO 20000 Lead Implementer] exceeded expectations; I am leaving with consolidated knowledge that will greatly contribute to the development of my activities.” IT Director at MSTelcom.

“Clear and effective. [ISO 22301 Lead Implementer course] Provides a good methodology to cope with an quite vast standard and subject.” Manager

“[ISO 20000 Lead Auditor course] Excellent experience.” Security Consultant and Auditor.

“The course [CRISC] covers very interesting topics within its scope, and the approach taken will certainly help me professionally in achieving objectives inherent to risk management.” Information Security Manager at Multicert.

“The course [ISO 22301 Lead Implementer] seemed well structured to me and is delivered with an attitude that shows concern for clarifying any question, allowing difficulties to be overcome.” Business Process Manager at Portugal Telecom.

“[ISO 14001 Lead Auditor] A very engaged trainer. Role play exercises were very good and should even be increased, and therefore a bit less number of slides.” Head of Environmental at OMV Gas and Power.

“[ISO 28000 Lead Auditor course] Excellent.” Head of Audit/Lead Consultant at Qualitex Consulting & Associates.

“This course [ISO 27001 Lead Implementer] have addressed most of the questions I had about the implementation of an ISMS and will definitely help me implement in my company.” Information Security Specialist at Nestlé.

“[ISO 20000 Lead Auditor course] I enjoy the training, todos fueron muy amables y el instructor me ayudo a comprender los conceptos y aclarar dudas.” Consultant at AITIL.

“ISO 20000 Lead Implementer course] Great.” CEO at Penguim Consultants.

“Even the material of the [ISO 20000 Lead Auditor] course was heavy, the trainer deliver it easy and professionally, and the course material was covering every information needed.” System Analyst at Kuwait National Petroleum Company

“The course [ISO 27001 Foundation] is well structured and explains in detail the more obscure aspects of the 27001 standard.” Lecturer in the Department of Computer Science at the University of Porto.

“[ISO 27001 Foundation course] Very useful in my professional journey.” Project Executive at Timwe.

“Well-structured and well-planned course [ISO 22301 Lead Implementer]. Motivating and effective content.” Technician at Banco BIC Português.

“I liked the course in general [ISO 20000 Lead Implementer] and I think it presents the standard well.” Head of the ICT unit at the Competition Authority.

“[The] vision and the knowledge I deepened in this training action [ISO 20000 Lead Implementer] will be reflected in day-to-day activities and in my performance. In general, this course was top marks.” Department Head at MSTelcom.

“Well-structured course [ISO 27001 Lead Auditor], allowing a complete view of the entire audit and certification process.” Services Director at Integrity.

“[The ISO 27001 Foundation course] Although it did not significantly increase my knowledge levels, it may contribute to my professional fulfilment.” IS/IT Auditor at Banco de Portugal.

“Training structure well adapted to the objective of the course [CISSP]. The trainer’s assertiveness is of the highest standard.” Project Manager / IT Manager / Infosec Consultant.

“The course [ISO 22301 Lead Implementer] content is very rich. The knowledge acquired is immense and is a great booster to a professional carrier development in business continuity management, as well as similar related field, such information security.” Information Security Officer at TIGO.

“[The ISO 27001 Lead Auditor Course] I found it interesting, interactive and with a good practical component. Its applicability to my professional context is high and I believe it constitutes an added value for any professional in the field of information security.” Security Services Manager at FCT-FCCN.

“Quite an interesting course [ISO 22301 Foundation] but very extensive.” IT Specialist, Risk and Project Manager at the Tax and Customs Authority.

“In general, the course [ISO 27001 Lead Auditor] took place in a very positive way.” Consultant, Auditor and Trainer.

“The course [ISO 20000 Lead Implementer] went very well. I liked the methodology being used to present courses, specially the discussion part.” Head of IT Service Desk at Haya Water

“Good course [ISO 27005 Risk Manager with methodologies] which will be a good platform for further work with risk management.” Information Security Consultant and Business Area Manager Risk & Security at “Sourcecom Svenska

“[ISO 22301 Lead Implementer course] In general was excellent, good level and a nice environment to learn. The trainer is excellent.” Information Security Officer at MIC Tanzania

“The course [ISO 27001 Foundation] went excellently; the facilities are good and the support conditions for the course are excellent.” Senior Technician at the University of Porto.

“Thanks to the Behaviour team for them hospitality and support.” Company Manager/Trainer at ProcessPark

“Very interesting [ISO 22301 Lead Implementer] training considering practical exercises performed and case study analysed.” BCM & LPS Manager at Oasis.

“[Certified Ethical Hacker] A unique opportunity: technically and humanly.” Security and Information Technician at Banco BIC Português.

“I am satisfied with the course [EU Data Protection Officer]”Executive Adviser at Adminho.

“[EU Data Protection Officer] New knowledge necessary for interpreting the regulation was acquired.”Human Resources Director at Coficab Portugal.

“[EU Data Protection Officer] Very good”Lawyer at Luso Finsa.

“I believe the course [EU Data Protection Officer] is extremely well organised, both in terms of topics and structure.”Senior Technician at Ademinho.

“Training [ISO 27005 Risk Manager with Methodologies] of high value and highly recommendable.”Roadmap & Portfolio Support Adviser at European Patent Office.

“The course [ISO 27005 Risk Manager with Methodologies] produced very positive results in terms of knowledge acquisition.”Information Security Manager at Multicert.

“[ISO 22301 Lead Implementer] Well organised and led by an experienced trainer who knows how to manage content over the time available.”Operational Risk and Business Continuity Management at Segurança Unidas.

“[ISO 22301 Lead Implementer] I consider the course quality to be very good, due to the trainer’s experience, as well as the objective way in which the information was conveyed.”Executive Assistant at Novo Banco.

“The course [ISO 22301 Lead Implementer] took place as planned. Good dynamic between trainer and learner group. Participative learner group.”Executive Assistant – Business Continuity Management at Novo Banco.

“[ISO 22301 Lead Implementer] Excellent.”Business Continuity Analyst at SIBS Foward Payment Solutions.

“[CobIT 5 Foundation] Excellent.”Head of Risk and Security Office at Crédito Agrícola Serviços, ACE.

“[CobIT 5 Foundation] Globally satisfied. Nothing to add.”Coordinator of the Technical Department at Gabinete Nacional de Segurança.

“The course [CobIT 5 Foundation] is very interesting and useful for the functions and responsibilities I perform.”Head of the Compliance and Methodologies Office at Crédito Agrícola Serviços, ACE.

“The course [CobIT 5 Foundation] met expectations/objectives. The learning was significant and I am left wanting to explore more detailed practices of the methodology/framework.”Compliance and Methodologies Office Technician at Crédito Agrícola Serviços, ACE.

“[ISO 27001 Lead Auditor] Very good; it contributes decisively to the acquisition of competences in this area.”Gaming Inspector, Information Security Manager at Turismo de Portugal, IP.

“[CRISC Certified in Risk and Information Systems Control] It helped clarify some concepts and structure ideas around IT Risk. It reconciled theory with professional training.”Department Head at Banco Santander Totta.

“[CISA Certified Information Systems Auditor] Excellent.”Electronic Signature at Gabinete Nacional de Segurança.

“The overall evaluation of the course [ISO 27001 Lead Implementer] is very good considering all aspects: organisation, content, trainer, facilities and non-training staff.”Senior Consultant at Capgemini Portugal.

“[ISO 27001 Lead Implementer] Highly recommended for the quality of the content delivered and the trainer’s competences.”Legal Consultant at Gabinete Nacional de Segurança.

“[ISO 27001 Lead Implementer] Good”Principal at Gabinete Nacional de Segurança.

“The course [ISO 27001 Lead Implementer] completely met expectation; the group ans especially the trainer made this possible.”VP Information Security at LuxGovSat.

“The course [ISO 27001 Lead Implementer] was well delivered; the company has already put employees through certification, and we will maintain the partnership.”CISO at Hardsecure.

“[ISO 27001 Lead Implementer] Very good!”CISO and DPO at Banco BIC Português.

“[ISO 27001 Lead Implementer] Very good!”CISO and DPO at Banco BIC Português.

“[CobIT 5 Foundation] It enabled an understanding of the CobIT 5 framework.”Legal Consultant at Gabinete Nacional de Segurança.

“The course [ISO 27001 Foundation] is quite interesting because of the content delivered. The trainer is very approachable and highly knowledgeable, presenting many practical examples, which enables better understanding and knowledge acquisition.”Consultant at Capgemini Portugal.

“This course [ISO 27001 Foundation] was very useful for acquiring knowledge in an area of interest to me, in which I work and where I felt I did not have adequate knowledge.”Analyst Consultant at Capgemini Portugal.

“[ISO 27001 Foundation] Positive.”Principal at Capgemini Portugal.

“A very useful, interactive and dynamic course [ISO 27001 Foundation], promoting various strengths and the sharing of experiences among all those involved.”Consultant at Capgemini Portugal.

“My overall assessment of the course [ISO 27001 Foundation] is very positive; it was a good experience and greatly helped to increase my level of knowledge in this area.”Analyst Consultant at Capgemini Portugal.

“I consider this course [ISO 22301 Lead Implementer] ideal in the process of developing resources that need to participate in or lead the implementation process of the BCMS.”Risk and Business Continuity Management at EDP.

“[ISO 22301 Lead Implementer] Structure and essential content for understanding ISO 22301. The combination of content (theory) with examples was essential for better understanding.”Risk Technician in the areas of Business Continuity and Operational Risk at Banco EuroBic.

“[CRISC Certified in Risk and Information Systems Control] Very good.”Security Analyst at Banco CTT.

“[CEH Certified Ethical Hacker] Very good.”at VSGK.

“[ISO 27001 Lead Implementer] Excellent trainer. Programme content perfectly suited to the reality of implementing an ISMS.”Clearing Technician and Security Manager at OMIClear.

“[ISO 27001 Lead Implementer] Very well structured, without doubt an added value.”Information Security Manager at Hardsecure.

“The course [ISO 27001 Lead Implementer] is good and necessary for implementing an Information Security Management System.”IT Technician at Tribunal Administrativo de Maputo.

“[ISO 27001 Lead Implementer] Very positive, rich, dense in lateral learning (other topics).”IT Technician at Tribunal Administrativo de Maputo.

“[ISO 27001 Lead Implementer] The trainer is extraordinary, with a level of knowledge/experience above average; the materials provided are appropriate.”Tech Support at Hardsecure.

“It was a very complete course [EU Data Protection Officer] that exceeded my expectations the introductions, working cases and recommendations are very useful to the implementation and the update of the companies Personal Data Programs.”Privacy Analist at Avianca.

“[EU Data Protection Officer] Good and assertive.”IT Consultant at Capgemini Portugal.

“Nothing to point out. The course [EU Data Protection Officer] is very well structured and synthesised.”Partner at Batista, Monteverde & Associados.

“[EU Data Protection Officer] Very well designed and accompanied by the trainer. Excellent training environment.”Head of Cybersecurity at EDP Distribuição

“Expectations exceeded; I can say that I truly leave the course [EU Data Protection Officer] with in-depth knowledge and I hope other courses in this area will arise soon.”Associate Lawyer at Batista, Monteverde & Associados

“I was amazed by the way this [EU Data Protection Officer] is structured and everyone involved throughout the process must be congratulated. As for the course quality, I award 5 stars.”Manager/Administrator at Instituto de S. Miguel

“[EU Data Protection Officer] Met my expectations.”Helpdesk Specialist at ATEC

“A well-developed course [EU Data Protection Officer] with many examples of how we can successfully implement the GDPR in our organisation!”Systems Specialist at ATEC

“The course [EU Data Protection Officer] presents an interesting approach to implementing a Personal Data Privacy Management Process, with the advantage of immediately supporting the introduction of a DPO within the organisation as a guarantor of compliance.”Director of the Technical Coordination and Regulation Department at IP Telecom

“The course [EU Data Protection Officer] met expectations regarding knowledge of the GDPR and the role of the DPO.”Consultant

“[EU Data Protection Officer] Very good.”Sales Manager at Thales Portugal

“Course [EU Data Protection Officer] with a useful practical component. Some very important examples for grasping criteria that I do not deal with in day-to-day work, such as defining criteria, measuring risk, etc.”Consultant

“[CISSP Certified Information Systems Security Professional] It was very interesting and productive in consolidating knowledge in this area.”IT Technician at Companhia Moçambicana de Hidrocarbonetos

“Excellent course [CISSP Certified Information Systems Security Professional], and the trainer will be recommended to my peers!.”ITSO at Banco Credibom

“In an overall assessment, I can state that the training [EU Data Protection Officer] is well organised/structured, and the trainers’ attitude was an added value for success.”Systems Administrator at Empresa de Electricidade da Madeira

“In an overall assessment, I can state that the training [EU Data Protection Officer] is well organised/structured, and the trainers’ attitude was an added value for success.”Systems Administrator at Empresa de Electricidade da Madeira

“I really enjoyed the course [EU Data Protection Officer]. The content was addressed clearly, and it is well organised/structured; the trainers’ attitude was an added value for success.”Lawyer at Boatrust Management

“Training [EU Data Protection Officer] very well structured.”Systems Administrator at Empresa de Electricidade da Madeira

“A good training course [CCISO Certified Chief Security Officer].”CISO at Gabinete Nacional de Segurança

“In generic terms, I consider the training [ISO 31000 Lead Risk Manager] satisfactory; the trainer clearly demonstrates knowledge of the subject taught, openness to answer questions and always brings practical examples of each of the various topics addressed.”Project Manager at Angola LNG

“Good course [ISO 27001 Foundation], well structured and well aligned with the initial requirements of organisations.”Technician at Banco Fomento de Angola

“[ISO 27001 Lead Auditor] Quite satisfactory.”Project Manager at Angola LNG

“It is an excellent course [ITIL Foundation], as it helps us gain a clearer view of IT services, and I believe that all IT professionals, no matter which area they work in, should take this course.”Technician at Banco Fomento de Angola

“The course [CEH Certified Ethical Hacker] has excellent content and is of great interest to anyone working in the cybersecurity area.”Cybersecurity Professional at EDP Distribuição

“[ISO 27001 Lead Implementer] From the trainer’s knowledge, the Behaviour staff interaction and the venue, I have no improvements to point out. I recommend this certification to all those who meet the prerequisites.”Consultant at Ernst & Young

“The course [ISO 27001 Lead Implementer] was very interesting and makes it possible to gain and increase knowledge on ISO 27001. The trainer is excellent and conveys confidence, motivation and ease.”Consultant at Capgemini Portugal

“In general terms, the course [ISO 27001 Lead Implementer] exceeded my expectations since we had contact with real and complex implementation examples.”Consultant at Capgemini Portugal

“The course [ISO 27001 Lead Implementer] is well structured and efficiently covers all ISO 27001 implementation topics. The trainer is 100% on top of all information relating to ISO 27001, and is therefore able to clarify doubts and answer any question.”Consultant at Capgemini Portugal

“[CobIT 5 Foundation] Good contribution to the development of competences in the area of audits.”Auditor at ValueInSight

“Course [CISM Certified Information Security Manager] well delivered, suited to the learner and to their needs. Any question was answered.”Information Security Professional at Siemens

“[ISO 20000 Lead Implementer] Very good! The fact that it shows interpretations with other ISO/IEC standards and other frameworks is an added value.”Area Head at EPAL

“The course [ISO 20000 Lead Implementer] is, without doubt, a valuable tool that helps in acquiring competences for implementing a Service Management System based on ISO/IEC 20000.”ITSM and IT Asset Management Analyst at Angola LNG

“The course [ISO 22301 Lead Implementer] owes a lot to the trainer. It exceeded my initial expectations. In the end, I believe it was an important added value for my growth, not only in relation to the scope of the training, but in other dimensions as well. The whole staff is extremely friendly and attentive. A sincere thank you.”Consultant at Layer8

“[CobIT 5 Foundation] Very interesting and well organised.”Professor at NOVA Information Management School

“[CISA – Certified Information Systems Auditor] It was excellent and worthwhile.”Information Risk Management Analyst at Angola LNG

“It reinforces knowledge in CGEIT [Certified in the Governance of Enterprise IT] in a structured way and encourages deeper reflection on the concepts involved.”Senior Technician at AT – Tax and Customs Authority

“This course [ISO 27001 Lead Implementer] allowed me to gain a structured view, consolidate knowledge and obtain alternative information sources that will help improve my information security system.”Technical Architect Consulting at Warpcom Services

“It is a course [ISO 27001 Lead Implementer] of great interest and with a very relevant impact not only in terms of professional career but also in terms of credibility in the field.”Consultant at EY

“The facilities are excellent, all conditions are available, access is easy and the training team and Behaviour team are very professional. The contents [ISO 27001 Lead Implementer] are easy to grasp and the teaching methods are appropriate.”Manager at EY

“I really enjoyed the course [ISO 27001 Lead Implementer] because it gave a strutureto all the knowledge I have but also gave me a more analytical thinking and a wider vision on what is information security management.”IT Security Team Leader at BNP Paribas Security Services

“[ISO 27001 Lead Implementer] Very good and rich in practical information.”Senior Information Security Consultant at Dognaedis

“[ISO 22301 Foundation] Very good.”Lead Auditor at Nemko AS

“I enjoyed the course [ISO 27001 Foundation]; I learned the basic concepts of IS. With the trainer, it was possible to discuss cross-cutting topics related to ISO, given their knowledge.”Information Systems Auditor at Montepio

“I recommend [ISO 27001 Foundation]”Technician at Montepio

“Course [ISO 22301 Lead Implementer] very interesting and useful for my professional career.” at Banco BPI

“[ISO 22301 Lead Implementer] Informative. Friend Staff. Excellent trainer.”Risk Management Officer at Capital Market Authority

“[Disaster Recovery Manager] Excellent. The discussion of scenarios contributes greatly to applying the topics covered in the course to a “real” scenario.”Project and Services Manager at IECISA

“A very well-structured course [Disaster Recovery Manager] that any professional involved in disaster recovery management and operation processes should take”Systems Architecture Consultant at IECISA

“The course [Disaster Recovery Manager] is quite interesting, guided by a teacher with clear knowledge and command of the subject, as well as a class of experienced professionals, which allows for a good exchange of experiences.”IT Urbanization at Total EP Angola

“[Disaster Recovery Manager] Informative and interactive with good team.”Risk Management Officer at Capital Market Authority

“[CISM Certified Information Security Manager] Very good. Despite the quantity of topics, they are presented clearly.”Senior Security Consultant at ForConsult A/S

“[CISM Certified Information Security Manager] Very good. Despite the quantity of topics, they are presented clearly.”Senior Security Consultant at ForConsult A/S

“[CISSP Certified Information Systems Security Professional] It met expectations and I think it placed me on the right path towards certification.”Cyber intelligence Service Line Manager at Dognaedis

“[CISSP Certified Information Systems Security Professional] Very good”SOC Manager at Multicert

“The knowledge acquired in this course [ISO 31000 Lead Risk Manager] will undoubtedly be an added value not only for me but also for my organisation! Very interesting, full of suggestions on methodologies, templates and good practices”Risk Manager at ANF

“[ISO 27001 Lead Implementer] Excellent trainer and material quality.”IT Risk Cyber Engineer at BNP Paribas

“I liked the course [Data Protection Foundation], and the trainer, through their experience, adds a great deal to the theoretical concepts.”IT Risk Cyber Engineer at BNP Paribas

“I consider the course [Data Protection Lead Auditor] to be very well designed and I have no difficulty in recommending it.”Information Security & privacy Manager at Celfocus

“I could hardly have been in a [Data Protection Lead Auditor] course so complete and rich in terms of content. It was very good!”IT Risk Cyber Engineer at BNP Paribas

“[CRISC Certified in Risk and Information Systems Control] Excellent”Area Coordinator at Instituto de Informática

“I consider that the course [ISO 27001 Lead Implementer] has great potential due to current needs around the topic of Information Security in companies in Portugal. It was delivered very clearly and objectively and fully met my expectations.”>Head of Operations at PAHLConsulting

“Very good. I feel that I leave this training [EU Data Protection Officer] with a breadth of knowledge about the regulation that I did not previously have.”Financial Services

[Cyberesecurity Professional] “Recommended.”Head of Information Security Division, BNA-Banco Nacional de Angola

“In the end [Cyberesecurity Professional] it was good and interesting. With the knowledge acquired in my master’s degree, I was able to consolidate it with new knowledge in the area of cybersecurity.”Systems Administrator, BNA-Banco Nacional de Angola

[Cyberesecurity Professional] “Super good!”Systems Administrator, BNA-Banco Nacional de Angola