Training by Needs
Training by needs: guide your choice from the problem you need to solve
The search for training does not always start with the name of a standard, certification or course. Very often, it starts with a specific question, a new responsibility, an upcoming audit, an operational change, a regulatory requirement or a team that needs to respond.
This page helps professionals, companies and HR teams turn real work-related needs into clearer training paths, without replacing the full catalogue, course pages, training calendar or corporate proposal request.
Use this HUB as a starting point when you do not yet know which area, course or learning path is most appropriate for the need in question.
This page provides initial guidance based on need. To consult the full offer organised by areas, see the Catalogue of Training Areas and Courses. For proposals, teams, commercial conditions or profile mapping, please consult the Companies and HRs HUB.
How to use training by needs
- Identify the closest need or question.
- Review the recommended context.
- Move on to the most appropriate course, area or guidance request.
Problem-based search
Useful when the request does not yet have a course name.
Ideal for those who need to understand which training is most aligned with a specific work, knowledge or competence development need.
Questions that help identify the training need
When the need comes before the course name, these questions help guide the first analysis.
- Which training should I choose for change management in information systems?
- Which course makes sense when a change may affect critical services?
- How should I choose training in information security, continuity, risk or digital compliance?
- I work in HR and received an unclear internal request: how do I find the right training?
- How can I map objectives, profiles or teams to training courses?
Practical example
Training by needs applied to change management in information systems
Frequent question: “Is there any training action for change management in information systems?”
Yes. When the concern relates to changes that may affect availability, recovery, operational continuity, critical services or technological dependencies, training should frame the change as a risk to business continuity.
In this context, the main recommendation is the Business Continuity Risk Management course, because it allows risk, impact, criticality, changes, controls, continuity and operational response to be addressed in an integrated way.
Training by needs: choose the closest situation
Use these blocks as initial guidance. This page helps interpret the need, but does not replace the full catalogue, course pages or a corporate proposal request.
1) Preparing teams for information security
When the organisation needs to strengthen competences in security, controls, governance, risk, auditing or ISO/IEC 27001.
Likely path:
Information Security area.
2) Responding to DORA, NIS 2 or new digital requirements
When there are obligations related to digital operational resilience, cybersecurity, governance, third parties or digital compliance.
Likely path:
Digital compliance, cybersecurity and operational resilience.
3) Strengthening privacy, GDPR, DPO or ISO/IEC 27701
When the need involves personal data, GDPR compliance, privacy roles or privacy information management systems.
Likely path:
Privacy Management.
4) Improving IT service management
When the need involves IT services, service levels, incidents, problems, improvement, operation or management models.
Likely path:
IT Service Management.
5) Preparing business continuity, BIA, crisis or recovery
When the organisation needs to protect critical activities, prepare response, structure recovery or test capabilities.
Likely path:
Business Continuity.
6) Structuring risk, decision criteria or digital risk
When it is necessary to improve assessment, treatment, acceptance, reporting or the integration of risk into decision-making.
Likely path:
Risk Management.
7) Preparing the organisation for Artificial Intelligence
When the need involves the AI Act, ISO/IEC 42001, AI governance, risk, responsibilities or AI management systems.
Likely path:
Artificial Intelligence and digital regulation.
8) Preparing internal auditors or management system audits
When the organisation needs to develop audit method, evidence, findings, conclusions and follow-up activities.
Likely path:
Auditing, ISO 19011 and specialised audits.
How to interpret the training need before choosing the course
Before choosing training, it is useful to understand what type of need is involved.
Technical need
When the concern is linked to practices, methods, controls, operation, auditing or the implementation of technical requirements.
Regulatory need
When training is required to respond to a legal, normative, contractual or compliance obligation.
Organisational need
When the issue involves roles, responsibilities, team maturity, evidence, decision-making or the organisation’s response capability.
If the need involves a corporate proposal, team mapping, profile-based planning, commercial conditions or scheduling for several participants, please consult the Companies and HRs HUB.
How training by needs helps decision-making
This need-based guidance helps turn a still unclear question into a more objective first decision.
More natural search
Supports users who search by problem, responsibility or need, rather than by course or standard name.
Less dispersion
Helps reach a likely area or recommendation without immediately having to navigate through the full catalogue.
Better routing
Connects real needs to courses, areas, guidance requests or specific pages, while keeping the catalogue and the Companies and HRs HUB with their own roles.
Training questions: do you have an objective and do not know where it fits?
If you are looking for a specific topic, content or competence and do not know which Behaviour training is most appropriate, send us your question.
To help us respond usefully, please indicate your name, professional email and the question, objective or content you wish to develop.
This space is intended for professionals, companies and organisations seeking to identify in which training a specific topic, competence, requirement, responsibility or objective may be addressed.
Note: anonymous or incomplete requests, requests without a professional email address or requests unrelated to a training need may not be analysed.
FAQs — Training by Needs
Quick answers to guide the initial choice of course, area or support request.
Does this page replace the catalogue of training areas?
No. The catalogue remains the complete overview of courses by area. This page is intended to guide those who are still searching by need, problem or specific question.
Does this page replace the training calendar?
No. The calendar should be consulted when the person already wants to check dates, editions or upcoming available training actions. This page only helps guide the initial choice of training.
Does this page replace the Companies and HRs HUB?
No. When the objective is to request a proposal, plan training for teams, map profiles, analyse commercial conditions or frame an organisational need, the most appropriate path is the Companies and HRs HUB.
Which training makes sense for change management in information systems?
When the change may affect availability, recovery, operational continuity, critical services or technological dependencies, the main recommendation is the Business Continuity Risk Management course.
What if the need is related to the daily operation of IT services?
If the main concern is related to IT services, service levels, incidents, problems, operation or continual improvement, the IT Service Management area may be the most appropriate.
I work in HR and received an unclear internal request. What should I do?
You can use this page to identify the likely need. If the request involves a team, several participants, a proposal, calendar planning or profile mapping, you should move on to the Companies and HRs HUB.
Is it possible to send a question before choosing the course?
Yes. When the question is specific and related to a professional or organisational training need, you can send a brief question with your name, professional email and context of the need.
Explore the most appropriate training path
After identifying the need, you can explore the catalogue by areas, submit a specific question about the most appropriate training or, in the case of companies and HR teams, move on to the dedicated proposal and mapping page.