Business Continuity — Training and Certification

It is the ability to prepare the organisation for disruptions, protect critical activities, respond in a structured manner and recover operations within defined and sustainable criteria.

ISO 22301 provides a reference framework for implementing, operating, maintaining and improving a business continuity management system, with a focus on governance, analysis, response, recovery, testing and continual improvement.

A BIA, or business impact analysis, helps identify critical activities, recovery times, dependencies and the impacts of disruption, providing the basis for strategies, priorities and continuity requirements.

Employee Readiness is aimed at the general employee population and addresses initial response, reporting, escalation and resilient day-to-day behaviour. Essentials introduces the core concepts. Foundation provides a deeper understanding of the requirements and system structure. Lead Implementer focuses on implementation and operation. Lead Auditor focuses on the methodology, planning, execution and evaluation of audits of the continuity system.

ISO 22301 Lead Implementer is geared towards the implementation and operation of the business continuity management system. BC Strategist and Planning Lead Manager goes deeper into the definition of continuity strategies, solutions and planning and is particularly relevant when the need already requires greater functional specialisation.

BC Lead Business Impact Analyst is more appropriate when the priority is conducting BIAs and defining priorities and critical dependencies. ICT Readiness Lead Manager is more appropriate when the main concern is ICT readiness and technology recovery. BC Supply Chain Continuity Lead Manager is particularly relevant when there are critical suppliers, significant external dependencies or operational exposure in the supply chain.

BC Crisis Lead Manager is more appropriate when the priority is leadership, coordination and decision-making in a crisis context. BC Exercise Program Lead Manager is more appropriate when the need is to design, structure, govern and evaluate exercise, testing and simulation programmes to validate capabilities and strengthen organisational learning.

Yes. One of the objectives of this area is to strengthen the capability to prepare the response, coordinate decisions in a crisis, recover critical activities and learn from exercises, incidents and tests.

Exercises and tests make it possible to validate strategies, plans and roles, identify gaps, improve coordination and turn documentation into real operational capability.

Yes. BEHAVIOUR can support the choice of the most appropriate pathway according to role, responsibilities, organisational context and desired level of maturity.