Data Retention Policy

The protection of the right to privacy, including personal data, is one of our commitments.

With the entry into force of the new General Data Protection Regulation (GDPR), on May 25th 2018, our commitment is reinforced and more transparent to our customers, allowing them to have a greater awareness and control over the personal data provided to BEHAVIOUR® and how they are handled.

 

How long we keep the data?

All data obtained by BEHAVIOUR are stored only for the period of time necessary to fulfil the purpose set for them, in accordance with this data retention policy. After this period, the data are irreversibly deleted, leaving only the necessary legal and contractual data.

 

Data Retention Policy

  • Training/course-related data (pedagogical and assessment process): 2 years, after completion of the technical-pedagogical process.
  • Exam-related data (exam process): 2 years, after the exam has taken place and the respective process has been closed.
  • Certification-related data (certification process): 4 years, after the date of issuance of the certification diploma.
  • Data related to recertification purposes (recertification process): 7 years, after the date of issuance of the recertification diploma.

Updated on 30 January 2026 – retention periods extended by 1 year, effective immediately.

 

BEHAVIOUR

Avenida Visconde de Valmor, 66 – 4º andar. 1050-242 Lisboa
WhatsApp Chat. +351 93 886 35 40
E-mail: privacy@behaviour-group.com

 

Supervisory Authority

CNPD – Comissão Nacional Protecção de Dados
Rua de São Bento n.º 148-3º 1200-821 Lisboa
Tel: +351 213928400
E-mail: geral@cnpd.pt
Site: https://www.cnpd.pt/