Business Continuity Lead Business Impact Analyst Course prepares professionals to structure, conduct and consolidate Business Impact Analysis (BIA) processes, ensuring alignment with business continuity requirements, recovery priorities and operational resilience. The training frames BIA as a critical decision-making instrument, not merely as a documentary exercise, enabling impacts, tolerance times, priorities, resources, dependencies and Minimum Business Continuity Objectives (MBCO) to be transformed into clear, prioritised and usable requirements.
Quick Access: Introduction· Why this course exists· What this course enables· Frameworks and standards· Value· Objectives· Target audience· Prerequisites· Programme· Exam & Certification· Other information· Benefits· Logistics· FAQs· Registration
Upcoming dates
Confirmed dates.
Synchronous, live training. Interaction with the trainer and the group.
Live Online • next edition
Live Online • base price
Language: available in Portuguese or English
Training: practical and case-study based
Exam: online
SPECIALIST LEVEL — advanced competences to address critical challenges in the area.
Why this course exists
To bridge the gap between the generic identification of critical processes and the production of a genuinely usable Business Impact Analysis.
In many organisations, BIA is still treated as a formal exercise, with inconsistent impact criteria, arbitrary recovery times, weak connection to resources and dependencies, and limited usefulness in supporting real decisions.
The Business Continuity Lead Business Impact Analyst course exists to bridge this gap, focusing on the construction of a solid, coherent and defensible BIA, ensuring that requirements such as MTPD, RTO, RPO and MBCO are clarified and translated into usable organisational priorities and requirements.
What this course enables you to do
Identify
Identify critical products, services, activities and resources, as well as relevant dependencies and interdependencies.
Assess
Assess impacts over time, severity, tolerances and breaking points using consistent criteria adapted to the organisational context.
Determine
Determine MTPD, RTO, RPO and MBCO based on impact, tolerance and real capability criteria.
Support
Support continuity, recovery and prioritisation decisions, in articulation with other specialisations within the Behaviour Business Continuity architecture.
Frameworks, standards and best practices addressed throughout the course
ISO 22301 — interface with the BCMS
ISO 22313 — guidance on the use of ISO 22301
ISO 22300 — vocabulary and terminology
NIST SP 800-34 Rev.1 — contingency & recovery planning
DRI Professional Practices — Business Impact Analysis
BCI Good Practice Guidelines 7.0 — Analysis
ISO/IEC 27031:2025 — interface with ICT Readiness
ISO/TS 22318:2021 — supply chain continuity
Value for the organisation
- Strengthens the methodological quality of the BIA, reducing arbitrariness in the definition of priorities and recovery times.
- Creates a common language and a defensible method to analyse impacts, tolerances, resources, dependencies and Minimum Business Continuity Objectives.
- Supports decisions under operational, organisational and technological constraints, with prioritisation by impact and criticality.
- Establishes a solid basis for strategy, planning, audit, reporting and regulatory, contractual or governance requirements.
Introduction
The Business Continuity Lead Business Impact Analyst course is a Behaviour specialisation in Business Impact Analysis, aligned with ISO/TS 22317:2021 and recognised international practices.
The course enables professionals to transform business continuity needs into clear, prioritised and justifiable requirements, considering critical products and services, priority activities, impacts over time, resources, dependencies, interdependencies and Minimum Business Continuity Objectives.
As participants progress through the course topics, the integration between impact analysis and organisational decision-making is reinforced: definition of impact criteria, prioritisation, clarification of MTPD, RTO, RPO and MBCO, reading of critical dependencies, identification of gaps and consolidation of results with practical usefulness.
Throughout the course, participants work with a transversal case study and respective sub-scenarios, used as a basis for practical activities and contextualised questions carried out exclusively online.
This course prepares participants for the Certified Lead Business Impact Analyst personal certification.
This Training Plan and all associated documents are protected by Copyright and registered as a literary work with IGAC.
General Objectives
At the end of this course, participants will be able to:
- Understand BIA and the positioning of the course, distinguishing Business Impact Analysis from risk management, strategy, crisis, exercises and other specialisations within the Behaviour Business Continuity architecture.
- Identify critical products, services, activities and resources and map relevant dependencies and interdependencies.
- Interpret impacts over time and clarify MTPD, RTO, RPO and MBCO, recognising conflicts between expectation and real capability.
- Assess impacts in a structured way, identify and prioritise critical gaps and communicate results defensibly.
- Consolidate BIA outputs and use them as a basis for continuity, recovery, governance and planning decisions.
- Prepare the approach to simulations and the final exam, with focus on scenario reading and time management.
Target Audience
- Business Continuity professionals who need to deepen the Business Impact Analysis component.
- Risk, Operations, Continuity, Operational Resilience and GRC professionals.
- IT, Security, Architecture or support-area professionals who need to interpret BIA outputs.
- Consultants and auditors involved in continuity, resilience and governance.
Prerequisites
There are no mandatory formal prerequisites. Fundamental knowledge of business continuity is recommended. Experience in critical processes, operations, risk, ICT or related areas is valued, but not mandatory.
However, other specific requirements may apply, where relevant, depending on the quotation or proposal presented.
Programme
Introduction to the course
- Presentation of the course and learning experience
- Training rules and information
- Course objectives
- Transversal case study and sub-scenario logic
- Exam, certification and general framework
- Course calendar
Business Impact Analysis Framework and Fundamentals
- Role of BIA in the BCMS
- What BIA is — and what it is not
- Relationship with risk, strategy, governance and recovery
- Boundaries with other Business Continuity specialisations
- Introduction to the case study
Products, Services and Priority Activities
- Product/service vs activity vs process
- Identification of priority products and services
- Identification of priority activities
- Prioritisation criteria
- Application to the case study
Impacts, Criteria and Tolerances
- Types of impact
- Impacts over time
- Severity criteria
- Tolerances and breaking points
- Application to the case study
MTPD, RTO, RPO and MBCO
- Clarification of MTPD
- Definition of RTO and RPO
- Determination of MBCO
- Relationship between requirements and real capability
- Acceptability criteria
- Application to the case study
Resources, Dependencies and Interdependencies
- People, facilities, technology and information
- Internal and external dependencies
- Interdependencies between activities
- Critical resources and constraints
- Interfaces with third parties
- Application to the case study
BIA Consolidation and Gap Analysis
- Consolidation of results
- Critical reading of inconsistencies
- Identification of gaps between requirement and capability
- Prioritisation by impact
- Communication of results
- Application to the case study
Use of BIA for Decision-Making and Governance
- Reporting and decision support
- Evidence and traceability
- Approval of results
- Interface with other specialisations within the Behaviour Business Continuity architecture
- Application to the case study
Consolidation and Exam Preparation
- Cross-cutting integration and scenario reading
- Frequent errors
- Exam approach strategy
- Time management and scenario reading
- Presentation of simulations
- Closing and next steps
Exam(s) and Certification
Exam “Certified Lead Business Impact Analyst”
The exam covers the following competence domains:
- Domain 1: Business Impact Analysis fundamentals and framework
- Domain 2: Priority products, services and activities
- Domain 3: Impacts, criteria and tolerances
- Domain 4: MTPD, RTO, RPO and MBCO
- Domain 5: Resources, dependencies and interdependencies
- Domain 6: BIA consolidation and gap analysis
- Domain 7: Use of BIA for decision-making and governance
Language(s): Portuguese and English. Please contact BEHAVIOUR for availability in other languages.
Duration: 2 hours (120 minutes).
Format: multiple-choice questions, scenario-based and related to the competence domains.
Number of questions: 90 questions.
Pass mark: 700/1000 points.
Results: Pass or Fail.
Issuing entity: Behaviour (legal entity), through its certification service Behaviour Certification Services.
Retake: 1 free retake within a maximum period of 2 months after the release date of the exam result.
Certification
After passing the exam and signing the applicable agreement and Code of Ethics, the candidate may apply for one of the three levels, according to experience:
- Certified Business Impact Analyst Associate: no previous experience required.
- Certified Business Impact Analyst: 2 years of professional experience in areas such as Business Continuity, Operational Resilience, Risk Management, Operations, GRC, Audit, ICT or equivalent functions.
- Certified Lead Business Impact Analyst: 5 years of professional experience, including effective responsibility in conducting, coordinating or functionally leading Business Impact Analysis, Business Continuity, Operational Resilience, Risk Management, Critical Operations, GRC, Audit or equivalent functions.
A Certificate and a Digital Certification Badge will be issued to participants who successfully complete the certification exam and satisfy all requirements of the certification for which they are applying. Certification is issued by Behaviour (legal entity), through its certification service Behaviour Certification Services.
The personal certification programme Certified Lead Business Impact Analyst is designed and maintained in accordance with the international standard ISO/IEC 17024.
Certification programmes are valid only for individuals, and the award and maintenance of certification depend on the exam result, professional experience and compliance with the applicable agreement and Code of Ethics.
If the professional does not comply with the agreement or Code of Ethics, certification is not granted or is revoked.
Other Information
General Information
- Training available in Portuguese or English.
- Online training materials available in Portuguese or English, with online access and in accordance with the awarded conditions.
- Practical step-by-step implementation methodology.
- Behaviour digital Training Attendance Certificate.
- Online Certification Exam, in Portuguese or English. The exam may be taken up to 2 months from the course start date.
- If the candidate does not pass the exam, they are entitled to one free retake within a maximum period of 2 months from the release date of the initial exam result.
- Digital Certification Diploma and Digital Certification Badge after passing the exam and completing the application process. This process has no associated cost.
Trainer(s)
The trainers are consultants and professionals with practical experience in business continuity, Business Impact Analysis, organisational resilience, governance and decision support in disruption contexts.
Benefits
View benefits
- Distinctive specialisation in Business Impact Analysis applied to business continuity.
- Real capability to structure and defend BIAs in demanding organisational contexts.
- Solid preparation for regulated, auditable and critical environments.
- Practical approach supported by a transversal case study and sub-scenarios.
- Objective preparation for the Certified Lead Business Impact Analyst exam.
Logistics
Useful information
- Live Online (synchronous time): 09h30–13h00 and 14h00–17h30 (Lisbon / mainland Portugal time), with short breaks
- Classroom (synchronous time): 09h30–13h00 and 14h00–17h30 (Lisbon / mainland Portugal time), with short breaks
- 21 hours of synchronous training, distributed across 3 consecutive days
- Estimated 3 hours of guided autonomous work, intended for content consolidation and exam preparation, carried out flexibly outside synchronous sessions
- Requirements: computer with stable internet, updated browser, PDF reader and audio/video
Hotels in Lisbon
Find out where you can stay in Lisbon, near Behaviour, for classroom training.
Frequently Asked Questions
Objective answers to additional questions about the Business Continuity Lead Business Impact Analyst course.
Is this course suitable for professionals already working in business continuity?
Yes. The course was designed for professionals who wish to deepen the Business Impact Analysis component and strengthen their ability to structure, conduct and consolidate BIAs with practical usefulness for decision-making.
Does the course focus only on BIA documentation?
No. The course frames BIA as a critical decision-making instrument, addressing impacts, tolerances, priorities, resources, dependencies and Minimum Business Continuity Objectives in a structured and usable way.
Is previous experience in Business Continuity required?
There are no mandatory formal prerequisites. However, fundamental knowledge of business continuity is recommended, and experience in critical processes, operations, risk, ICT or related areas is valued.
Does the course address MTPD, RTO, RPO and MBCO?
Yes. The course addresses the clarification of MTPD, the definition of RTO and RPO and the determination of MBCO, relating these requirements to impacts, tolerances, real capability and acceptability criteria.
Does this course prepare for the Certified Lead Business Impact Analyst certification?
Yes. The course prepares participants for the Certified Lead Business Impact Analyst certification exam, with focus on competence domains, scenario reading, practical application and exam time management.
For general questions about registration, delivery modes, exams, certification and recertification, please consult the BEHAVIOUR® FAQs.
Registration
Complete the form to request your registration for the preferred edition. Check the upcoming dates.
Request more information
If you would like help to frame the course within your professional or organisational context, contact us and we will indicate the most suitable path.
Companies: request a proposal
For team registrations, we provide volume conditions and a proposal tailored to the organisational need.
This course may be attended by individual professionals. It may also be integrated into capability-building paths for teams responsible for conducting business impact analyses, defining priorities and mapping critical dependencies.