Service Management ISO 20000 Foundation training course, Service Management ISO 20000 Foundation training course, ISO 20000 Foundation training course, ISO 20000 Foundation training course, Service Management ISO 20000 Foundation live online training, ISO 20000 online, ISO 20000 foundation Portugal
Acquire the fundamental knowledge to establish and operate a Service Management System (SMS) based on ISO/IEC 20000-1.
The Service Management 20000 Foundation course is a course based on ISO/IEC 20000-1. The course follows a real-world adapted case-study approach so students can be better prepared to apply the concepts of this ISO service management standard on a real-world scenario. This course prepares the students to support the establishment and operation of an SMS based on ISO/IEC 20000-1 and provides them the fundamental knowledge on the audit concepts, principles and best practices based on ISO 19011.
Training materials updated with the last released editions of all the related best practices, including any related draft published.
Next GUARANTEED DATES 20-Apr-2026, Tempo Síncrono Register
Service Management ISO 20000 Foundation training course, Service Management ISO 20000 Foundation training course, ISO 20000 Foundation training course, ISO 20000 Foundation training course, Service Management ISO 20000 Foundation live online training, ISO 20000 online, ISO 20000 foundation Portugal