Date/Hour
Data(s) - 2025-Jan-20 - 2025-Jan-22
Schedule - 9:30 - 17:30
Local
Working hours
Category(ies)
ITIL 4 Foundation
ITIL® 4 Foundation is the First Step to IT Service Management dependent services and IT services Certification.
Acquire the knowledge about the ITIL® terminology, structure and basic concepts and understand the core principles of ITIL® practices for service management.
> Synchronous Training (Real time) + asynchronous training + exam
> 3 consecutive days of synchronous training + daily asynchronous exercise sessions (after synchronous sessions) and exam preparation period. Total duration: 24 hours
> Real time Training
> Live Training in English language.
> The platform access will be sent by email, one day before the training starts. To participate you only need a computer with stable access to the Internet, Internet browser, PDF reader, audiovisual connection.
> The course will occur at GMT 0 (Lisbon) and starts at 9:30 am and ends at 5:30 pm, with lunch break from 1:00 pm to 2:00 pm. There are also two break periods, 10 minutes maximum, one in the morning and another in the afternoon.
> Exam included. The exam is proctored online and is monitored by an administrator. The exam takes place on the 5th consecutive day of training or on a date to be scheduled. Take your exam within the deadlines set when registering for the course. Please check the email that we sent you or contact the person responsible for your registration.
> Values are exempt from VAT
> All wire transfers costs are the client responsibility,
> The registration is confirmed after completing your registration process. Through the website, you make a request to join the class, the registration follows as mentioned in the registration process.
> You can register until 22:00 on January 19th. After register online, you will receive a non-automatic email with all the information to complete your process. As soon as you complete your registration you will receive an invitation to the virtual classroom. Access to the virtual classroom opens on January 20th at 9:15 am.
If you want to deliver this training course on your company’s premises, or if you want to enroll more than one participant in this course, please contact us at training@behaviour-group.com and request a quote.
ITIL 4 Foundation
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