ISO 19011 Internal Lead Auditor Course enables professionals to plan and conduct internal audits in accordance with ISO 19011, applying audit techniques, evidence collection and reporting of findings. The training supports the consistent execution of internal audits of management systems, with a focus on continuous improvement.
Quick Access: Introduction· Why this course exists· What this course enables· Frameworks and standards· Value· Objectives· Target audience· Prerequisites· Programme· Exam & Certification· Other information· Benefits· Logistics· FAQs· Registration
Upcoming dates
Confirmed dates.
Synchronous, live training. Interaction with the trainer and the group.
Live Online • next edition
Live Online • base price
Language: available in Portuguese or English
Training: practical and case-study based
Exam: 3h
SPECIALIST LEVEL — advanced competences to address critical challenges in the field.
Why this course exists
To plan and conduct effective internal audits, with a focus on evidence, a risk-based approach and continuous improvement, in accordance with ISO 19011.
Effective internal audits are an essential requirement of ISO management systems. ISO 19011:2018 establishes guidelines for auditing management systems, including the risk-based approach in planning, execution and reporting.
This course provides a practical and integrated perspective on internal auditing, strengthening competences to plan audit programmes, conduct audits and produce reports with traceable findings that create value for management.
What this course enables you to do
Plan
Plan internal audit programmes and audits based on risk, criteria and clear objectives.
Conduct
Conduct internal audits using interview techniques, evidence collection and evidence validation.
Report
Prepare audit reports with clear findings, supported by evidence and oriented towards improvement.
Integrate
Apply ISO 19011 to different management systems, such as ISO 9001, ISO/IEC 27001, ISO 22301 and ISO 37301, including integrated audits.
Frameworks, standards and best practices addressed throughout the course
Risk-based approach in auditing
ISO/IEC 17021-1 (reference for certification audits)
ISO 31000 / COSO ERM (risk integration)
Integrated audits of management systems
Advanced techniques: root cause, data-based auditing
Value for the organisation
- Strengthens the effectiveness of internal audits and evidence traceability by requirement or criterion.
- Improves the ability to identify gaps, risks and improvement opportunities before external audits.
- Creates consistency in the planning, execution and reporting of internal and supplier audits.
- Supports governance and continuous improvement with clearer and more risk-oriented reports.
Introduction
The ISO 19011 Internal Lead Auditor course deepens the ISO 19011 guidelines for auditing management systems, with a focus on planning, audit techniques, evidence collection and validation, and reporting of findings. The approach includes practical work and application to real contexts, including integrated audits and risk-based auditing.
This Training Plan and all associated documents are protected by Copyright and registered as a literary work with IGAC.
General Objectives
At the end of this course, participants will be able to:
- Conduct internal audits in accordance with ISO 19011 and related best practices.
- Plan audit programmes and audits using a risk-based approach.
- Apply audit techniques, including interviews, sampling, evidence validation and traceability.
- Prepare reports with clear findings, supported by evidence, and recommendations oriented towards improvement.
- Conduct integrated audits of multiple management systems, where applicable.
Target Audience
- Internal audit managers/directors.
- Internal auditors and members of audit teams.
- Compliance and management system professionals.
- Consultants and project managers involved in audits and management system improvement.
- Professionals who wish to prepare for internal audit and audit leadership roles.
Prerequisites
There are no mandatory formal prerequisites. However, other specific requirements may apply, where relevant, depending on the quotation or proposal presented.
Programme
Introduction to the course
Audit standards, best practices and management systems
- Fundamental audit concepts and principles
- ISO 19011:2018 and risk-based auditing
- Integration with risk management practices (ISO 31000, COSO ERM, NIST RMF)
Audit programmes and audit preparation
- Governance and management model for audit programmes
- Risk-based planning, risk maps and prioritisation
- Preparation of interviews, evidence and sampling
Execution and reporting
- Conducting audits: opening, communication and techniques
- Formulation of findings and documentation of nonconformities
- Risk-oriented audit reporting and communication with management
- Corrective actions, follow-up and effectiveness assessment
Exam(s) and Certification
Exam “Certified ISO 19011 Internal Lead Auditor”
- Domain 1: Fundamental audit concepts, principles and terminology
- Domain 2: ISO 19011 guidelines and risk-based auditing
- Domain 3: Audit programme planning and management
- Domain 4: Audit preparation, evidence, sampling and traceability
- Domain 5: Conducting internal audits and communicating with auditees
- Domain 6: Findings, nonconformities, reporting, follow-up and improvement
Language(s): English and Portuguese (please consult BEHAVIOUR for availability in other languages).
Duration: 3 hours.
Exam type: one case study with 10 open questions.
Number of questions: 10.
Pass mark: 105/150 points.
Results: Pass or Fail, with quantitative assessment.
Issuing entity: Behaviour (legal entity), through its certification service Behaviour Certification Services.
Retake: 1 free retake within a maximum period of 2 months from the result date of the initial exam.
Certification
After successfully completing the exam and accepting or signing the applicable agreement and Code of Ethics, the candidate achieves the credential Certified ISO 19011 Internal Lead Auditor.
A Certificate and a Digital Certification Badge will be issued to participants who successfully complete the certification exam and satisfy all requirements of the certification for which they are applying. The certification is issued by Behaviour (legal entity), through its certification service Behaviour Certification Services.
The personal certification programme Certified ISO 19011 Internal Lead Auditor is developed and maintained in accordance with the international standard ISO/IEC 17024.
Certification programmes are valid only for individuals (not companies), and the award and maintenance of certification depend on the exam result, professional experience and compliance with the applicable agreement / Code of Ethics.
If the professional does not comply with the agreement / Code of Ethics, the certification is not granted or is revoked.
Other Information
General Information
- Training available in Portuguese or English.
- Online materials available in Portuguese and English, with online access, in accordance with the awarded conditions.
- Behaviour digital Training Attendance Certificate with 40 CPD/CPE credits.
- Online Certification Exam, in Portuguese or English. The exam may be taken up to 2 months from the course start date.
- If the candidate does not pass the exam, they are entitled to one free retake within a maximum period of 2 months from the release date of the initial exam result.
- Digital Certification Diploma and Digital Certification Badge after passing the exam and completing the application process. This registration has no associated cost.
Trainer(s)
Benefits
View benefits
- Strengthens competences to plan and conduct consistent and traceable internal audits.
- Improves evidence quality and clarity of findings and reports.
- Integrates a risk-based approach into audit planning and execution.
- Supports integrated audits and preparation for external audits.
Logistics
Useful information
- Live Online (synchronous time): 09h30–13h00 (15 min break at 11h00) and 14h00–17h30 (15 min break at 16h00) — Lisbon (Portugal)
- 28 hours of synchronous training, distributed across 4 days
- Estimated 12 hours of guided autonomous work, intended for content consolidation and exam preparation
- Requirements: computer with stable internet, browser, PDF reader and audio/video
Hotels in Lisbon
Frequently Asked Questions
Objective answers to the most common questions about the scope of this ISO 19011 Internal Lead Auditor course and its usefulness in internal auditing.
Is this course suitable for professionals who already perform internal audits?
Is the course more theoretical or practical?
Does this course apply only to one management system, such as ISO 9001 or ISO/IEC 27001?
What is the exam format?
For general questions about registration, delivery modes, exams, certification and recertification, please consult the BEHAVIOUR® FAQs.
Registration
Complete the form to request your registration for the preferred edition. Check the upcoming dates.
Request more information
If you would like help to frame the course within your professional or organisational context, contact us and we will indicate the most suitable path.
Request Information
Companies: request a proposal
For team registrations, we provide volume conditions and a proposal tailored to the organisational need.
Request Proposal
This course may be attended by individual professionals. It can also be integrated into capability-building paths for teams that need to conduct internal audits according to ISO 19011, with method and consistency.