Privacy Policy

Overview

We are committed to protecting and respecting your privacy.

This policy is complemented by the Information on Privacy and Data Protection Statement that can be read on this website, on the following link.

The aim of this policy is to explain how we may gather and use information about you through your use of this website and other software used or developed by us. All use of such information is governed by the principles and practices set out in this statement.

Any personal information you give us via forms on the site or by any other mean is treated as confidential and never shared with any third parties, except where and when authorized by the data subject, only for the purposes specified, and/or whenever required by law.

By sending us information via a form through this site, through email, paper, or any other way you agree that we use this information as explained on this page, and on the Information on Privacy and Data Protection Statement that can be read on this website.

All BEHAVIOUR, LDA. online websites, comply with the cookies related applicable legislation.

Your use of this site implies consent for the setting of cookies unless you change your privacy preferences. For more information about cookies and how we use them see the below section, “Cookies and how we use them”.

Any web usage statistics we collect, like which pages on the site are most visited are anonymous.

About us and our website

BEHAVIOUR, LDA is a company that belongs to BEHAVIOUR GROUP, and we provide best practices training, advisory, auditing, and certification services. We also provide complementary services and products related to our main services or products for added value to our customers.

Any personal data that you might provide us will be processed with all the security and confidentiality guarantees according the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (i.e., the General Data Protection Regulation, or, the ”GDPR”), that you may read here, and set in the Portuguese Law n. 58/2019 of 08 de August of 2019 that you may read here.

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide by filling in forms on this site. This includes information provided at the time of registering to use our services, posting material, or requesting further services
  • If you contact us, we may keep a record of that correspondence
  • Details of transactions you carry out through our site and of the fulfilment of your orders.
  • Others, as applicable, and stated on Information on Privacy and Data Protection Statement.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who works for our suppliers.

Any transfer that may be necessary to a third-party, it’s only done with your consent, and Behaviour takes the necessary steps to ensure that the processing of the data is only done with the proper security and privacy measures.

By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely, as required by the applicable legal and regulatory requirements (this includes GDPR and any other country specific legislation), and in accordance with this privacy policy.

Whenever we provide to you access to specific areas on our website through the use of a password or if you register yourself using a username and a password, you are responsible for keeping this password confidential and you may not share it with anyone.

Uses of the information

We use information held about you in the following ways:

  • To provide you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
  • To carry out our obligations arising from any contracts entered into between you and us
  • To allow you to login or participate in interactive features of our services, when and if you choose to do so
  • To notify you about changes to our service

For any other uses as stated on the Information on Privacy and Data Protection Statement

Amount of information collected and retention

Please be informed that we only collect and maintain the minimum personal information required for the purposes of each of the treatments, either for providing you the services, and /or products that you subscribed, or as required by law. The retention period is stated on our data retention policy and is informed to the data subject as needed, for e.g., during the subscription of a specific service, when buying a product, as contractual agreed; since that, depending on the services provided, the data collected may have different purposes, thus, different retention and/or other requirements.

Please note that all data obtained by BEHAVIOUR is stored only for the period of time necessary to fulfil the purpose agreed with the customer.

Email Newsletters

If you subscribe to the email newsletters services, please be informed that our newsletters system tracks your usage when you use this service. If you do not desire that your behaviour to be tracked, please do not subscribe this service. There are other channels that you can use to be up to date with about us, news, new products, services, among others. You may regularly visit our web site, follow us on LinkedIn, Facebook, and/or use other available channels.

If you do subscribe our newsletters services, please be informed that you are giving your consent so we may send you email newsletters or e-letters to the address supplied by you, and that it contains tracking images and content that enables us to see when you open the email. We will also know if you click on any link contained in the email.

We use this information to help us improve the quality and relevance of our communications. If you do not open or download images or any content in our emails, then we are not able to track when you open or read the emails we send.

You can unsubscribe from any newsletters at any time by clicking on the unsubscribe link in the email sent. If you do this, we will not send you any more newsletters, and we will delete any personal information related with the provision of this service, that you unsubscribed.

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable and strict privacy and security procedures to safeguard and secure the information we collect online, either processed by supplier’s staff operating inside, or outside the EEA or processed by any of our internal staff.

Cookies and how we use them

Cookies are small data files that we may transfer to your computer’s hard disk. We use several functionality and performance cookies, to improve the user experience and to allow us to monitor the usage of our website. They are primarily used to store information about your preferences and other information which you may need when you visit a website, helping to avoid the need to re-enter data. Cookies can also be used to record how you use a website.

You can decide to not accept cookies, configuring your web browser to turn off this feature, or using our cookies toolbar by changing the settings to reject all cookies, accept some cookies, or accept all cookies. You may use our cookies toolbar that can be found at the bottom of our website, and the customize button, to customize your cookies consent preferences.

You can check the cookies that we use and read more information about cookies on following website: cookiepedia.co.uk.

Disclosure of your information

We may disclose your personal information with your consent to any of the following third parties, if:

  • our company or substantially all its assets are acquired by a third party, in which case personal data held by it, about its customers, will be one of the transferred assets
  • we are under a duty to disclose or share your personal data, to comply with any legal obligation, or to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of our company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to ask us at any time, to access, rectify, update, delete, or not to process (as applicable by law) any personal data provided to BEHAVIOUR, please contact us an let us know about your request.

If you wish to make a complaint about how BEHAVIOUR treats your personal data, please send us your compliant in written, to the below contacts. Upon receipt of the complaint, BEHAVIOUR will analyse, in accordance with the Complaints Management procedure, and will respond in writing to your request.

Your personal data is treated under the applicable European (EEA), and Country Specific laws. Any request shall be addressed in written to:

BEHAVIOUR, LDA.
Address: Avenida Visconde de Valmor, nº 66 – 4º andar. 1050-242 Lisboa, Portugal
Email: privacy@behaviour-group.com

Changes to our privacy policy

We may make changes to this privacy policy at any time. Changes will be posted on this page and are effective immediately. We review this policy and update this page regularly, what ensures that you are always aware of what information we collect, how we use it and under what circumstances, and, if applicable, how may we share it with other parties.

Links to other websites

Our website has external links to other websites that we believe to be of interest, such as, news or other informational websites, partner web sites, or other websites of interest. However, we have no control over these websites, and they are not governed by us and by this privacy policy. We are not responsible for any privacy practice of these websites, and we recommend you to read their privacy policy when you visit them and before you provide to them any personal information.

Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to privacy@behaviour-group.com.

Related Policies and Statements

This policy is complemented by the Information on Privacy and Data Protection Statement, that can be found on the following link.