Date/Hour
Data(s) - 2024-Nov-29 - 2024-Dec-02
Schedule - 9:30 - 17:30
Local
Working hours
Category(ies)
Service Management 20000 Manager course, ISO 20000 foundation training, ISO 20000 foundation course, ISO 20000 service management certification, ISO 20000 service management exam, service management, ISO 20000 training, ISO 20000 course, ISO 20000 exam, ISO 20000 certification, ISO 20000 Portugal, ISO 20000 live online training, ISO 20000 formação online, service management online, iso iec 20000, iso 20000, service management ISO 20000
Become acquainted with the best practices for implementing and managing an Information Technology Service Management System (SMS) based on ISO 20000.
Implement and manage an Information Technology Service Management System.
> Synchronous Training (Real time) + asynchronous training + exam
> 2 consecutive days of synchronous training + daily asynchronous exercise sessions (after synchronous sessions) and exam preparation period. Total duration: 16 hours
> Days of training: 29 November and 2 December
> Real time Training
> Live Training in English language.
> The platform access will be sent by email, one day before the training starts. To participate you only need a computer with stable access to the Internet, Internet browser, PDF reader, audiovisual connection.
> The course will occur at GMT 0 (Lisbon) and starts at 9:30 am and ends at 5:30 pm, with lunch break from 1:00 pm to 2:00 pm. There are also two break periods, 10 minutes maximum, one in the morning and another in the afternoon.
> Exam included. The exam is proctored online and is monitored by an administrator. The exam takes place on the 5th consecutive day of training or on a date to be scheduled. Take your exam within the deadlines set when registering for the course. Please check the email that we sent you or contact the person responsible for your registration.
> Values are exempt from VAT
> All wire transfers costs are the client responsibility,
> The registration is confirmed after completing your registration process. Through the website, you make a request to join the class, the registration follows as mentioned in the registration process.
> You can register until 22:00 on November 28th. After register online, you will receive a non-automatic email with all the information to complete your process. As soon as you complete your registration you will receive an invitation to the virtual classroom. Access to the virtual classroom opens on November 29th at 9:15 am.
If you want to deliver this training course on your company’s premises, or if you want to enroll more than one participant in this course, please contact us at training@behaviour-group.com and request a quote.
Service Management 20000 Manager course, ISO 20000 foundation training, ISO 20000 foundation course, ISO 20000 service management certification, ISO 20000 service management exam, service management, ISO 20000 training, ISO 20000 course, ISO 20000 exam, ISO 20000 certification, ISO 20000 Portugal, ISO 20000 live online training, ISO 20000 formação online, service management online, iso iec 20000, iso 20000, service management ISO 20000
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