Service Management 20000 Lead Implementer – ISO 20000 training

Data(s) - 2024-Jul-30 - 2024-Aug-02
Schedule - 9:30 - 17:30

Working hours


ISO 20000 Lead Implementer

Mastering the implementation and management of an Information Technology Service Management System (SMS) based on ISO 20000


> 4 days of training + exam day to schedule
> Real time Training
> Live Training in English language.
> The platform access will be sent by email, one day before the training starts. To participate you only need a computer with stable access to the Internet, Internet browser, PDF reader, audiovisual connection.
> The course will occur at GMT 0 (Lisbon) and starts at 9:30 am and ends at 5:30 pm, with lunch break from 1:00 pm to 2:00 pm. There are also two break periods, 10 minutes maximum, one in the morning and another in the afternoon.
> Exam included. The exam is proctored online and is monitored by an administrator. The exam takes place on the 5th consecutive day of training or on a date to be scheduled. Take your exam within the deadlines set when registering for the course. Please check the email that we sent you or contact the person responsible for your registration.
> Values are exempt from VAT
> All wire transfers costs are the client responsibility,
> The registration is confirmed after completing your registration process. Through the website, you make a request to join the class, the registration follows as mentioned in the registration process.
> You can register until 22:00 on July 29th. After register online, you will receive a non-automatic email with all the information to complete your process. As soon as you complete your registration you will receive an invitation to the virtual classroom. Access to the virtual classroom opens on July 30th at 9:15 am.


If you want to deliver this training course on your company’s premises, or if you want to enroll more than one participant in this course, please contact us at and request a quote.

ISO 20000 Lead Implementer

Register for this date


Ticket Type Price Spaces
Registo até 29 Jul - 10:00 pm - 1 Inscrição
Curso Campanha Boas Práticas 2 Semestre
Transferência bancária
2.050,00 €
Registo até 29 Jul - 10:00 pm - 2 Inscrições
Desconto de Volume
Transferência bancária
3.900,00 €

Registration Information

Payment and Confirmation